Question 1

What is Tafawwaq?

Accepted Answer

Tafawwaq is an online platform connecting students with expert tutors for personalized 1:1 learning across British, IB, American, National, and Language curriculums. Our secure, all-in-one system offers in-app video conferencing, a virtual whiteboard with interactive tools, flexible scheduling, and recorded sessions. Tutors also create tailored progress reports highlighting each student’s weak points, improvement areas, and goals — ensuring every lesson is focused, effective, and built for success. Our platform is designed for middle to high school students and language learners of all backgrounds.

Question 2

How do I find a tutor?

Accepted Answer

Finding a tutor on Tafawwaq is simple! Go to the "Find a Tutor" page, select your preferred curriculum and subject, and browse through the list of available tutors. You can view each tutor's profile to learn about their qualifications. Once you find the right match, check their availability and book a session directly on the platform.

Question 3

How do I book a session?

Accepted Answer

Booking a tutoring session on Tafawwaq is simple and convenient. Just create an account on our platform, browse through our list of qualified tutors, select the one that best fits your needs, choose a suitable time slot, and book your session right from the website.

Question 4

Is my information secure?

Accepted Answer

At Tafawwaq, we take data security and privacy very seriously. Our platform is built with robust security measures to ensure that your personal information is kept safe and confidential. We use advanced encryption technology to protect all user data and transactions, providing you with a secure online learning environment.

Question 5

What if I need to reschedule?

Accepted Answer

We understand that unexpected circumstances may arise that require you to reschedule your tutoring session. Tafawwaq offers flexible rescheduling and cancellation policy which can be found at https://www.tafawwaq.com/cancellation. We strive to accommodate your needs and make the rescheduling process as smooth as possible.

Question 6

As a tutor, what commission will Tafawwaq take from my lessons?

Accepted Answer

Tafawwaq believes in fair compensation for our tutors and transparent pricing for our students. We take a competitive commission rate of 35% from each session booked on our platform, which allows us to maintain and enhance the quality of our services.

Question 7

What payment methods are accepted?

Accepted Answer

We accept Credit/Debit Cards and Apple Pay.

Question 8

Are the tutors qualified?

Accepted Answer

Yes, all tutors on Tafawwaq are thoroughly vetted and qualified in their respective fields. We ensure that each tutor meets our stringent criteria for expertise, experience, and teaching proficiency before being listed on our platform. You can have confidence in the qualifications and capabilities of the tutors available on Tafawwaq.

Question 9

Who can use Tafawwaq?

Accepted Answer

Tafawwaq is designed for middle school to high school students as well as language learners of all ages. Parents, students, and independent learners can all use the platform to access expert tutors.

Question 10

What subjects and curricula are available?

Accepted Answer

We offer tutoring across major curricula: British System, IB System, American System Exam Preparation, American System Advanced Studies Program, National, and Languages for all backgrounds.

Question 11

What makes Tafawwaq different from other tutoring platforms?

Accepted Answer

Tafawwaq is built to provide a seamless and results-driven learning experience. What sets us apart includes In-app video conferencing, Virtual whiteboard with interactive tools including polls, quizzes, and shared notes, Strict tutor selection process, Automatic session recording, Tailored progress reports highlighting each student’s weak points, improvement areas, and goals, and Parental dashboard – parents gain insights into their child’s academic journey through a dedicated dashboard that tracks progress and performance.

Question 12

Who do I contact if I face technical issues or need support?

Accepted Answer

You can use the “Contact Us” feature on the platform. Our support team is always available to help with login issues, session access, payments, and any other technical difficulties.

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